"The Best Your Pet can Get"
We specialise in grooming ALL BREEDS & offer:
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Bathing with specialised coat care shampoos & conditioners
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Grooming out & Dematting
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Clipping & Scissor Styling- to breed standards or owners requirments
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Handstripping
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Ear cleaning & plucking , Nail clipping & Anal gland care
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IDENTICHIP-For permanent identification
HI-TEC OPEN PLAN SALON WERE OWNERS CAN SEE PETS BEING GROOMED.
We have the most specialised equiptment for your pets comfort & safety, to provide a stress-free
enviroment in which your pet can be groomed.
We have walk in baths, high velocity dryers to remove dead undercoat & water, to give minimum
brushing & standing during grooming. We have temperature controlled drying kennels where your pet can sit or lie as they
prefer, giing then a break from standing, make curl up in the heat and have a little snooze....all this pampering is very
tiring you know!! These are idea for elderly & heavy coated dogs to aoid long period of standing. We have low level table
with full holding harnesses to prevent jumping or falls. Also tummy & hip harnesses to aid support of dogs during grooming.
GROOMING IS BY APPOINTMENT ONLY
MONDAY TO FRIDAY
ONE SATURDAY PER MONTH
Please note hours/days may vary due to our in house training at other premises so please telephone to check
are current opening hours.
HOW LONG DOES GROOMING TAKE?
We only keep pets for the length of time grooming is required.
We do not rush grooming so therefore offer an appointment service so pets grooming will commence
within 15 mins of entering the salon.
Normally we allow 2-3 hrs for small-medium breeds and 3-4.5hrs for larger breeds this will
however depend on the condition of the dogs coat, and may take longer if the coat is matted & tangled. We have the most
modern stainless steel kennels, with vetbed and heating, for your pets confort, in case your collection of your pet is held
up. We do however ask that owners advise us if they cannot collect there pet at the time stated so we can arrange kennel space.
We kindly ask all pets are collected 15mins prior to closing otherwise a charge will be made for .
NO APPOINTMENT IS NECCESSARY FOR NAIL CLIPPING/MICROCHIPPING however please telephone before
noon on the day you wish to visit as sometimes the salon staff will be doing inhouse training serices at other premises and
staff maynot be avilable, therefore we can advise you our opening hours for that week.
WHEN TO START GROOMING YOUR PET.....
As soon as your puppy has had its vaccinations we reccommend that you visit us together to introduce
your pup to us and vice versa.
Once your pup has become used to the surroundings, we suggest that you book them in for a bath
& brush and feet,face trim/tidy up this gets the pup used to buzzing clippers and clicking scissors, dryers etc. Then
when the pup is ready for its first full grooming, the procedure will be familar.
Your pet has a mind of its own and it is virtually impossible to persuade an unwilling 6-8month
old pet to be groomed, espically if it is frightened. Sharp scissors & clippers dictate that often a fearful pet can be
a real danger to itself and the groomer. In some circumstances it may be neccessary to carry out grooming at a ets under sedation
or anaesthetic with all the revelant costs inoled. All that can be avoided by slow gentle training and introduction to grooming
as a young pup.
WHAT HAPPENS WHEN YOUR PETS GOES TO GET GROOMED....
With your first visit we require you to fill in a pet record card we will take all your pets
details in case we need to contact you and so we know how best to handle and care for your pet. We will require details of
your pets age, any skin,heart conditions other illnesses etc and your pets vet details in case of any health concerns.
We will then discuss how you would like your pet groomed we have a range of styles to suit all
breeds and lifestyles.
Once you have agreed your pets grooming requirments, your pet will be rough trimmed if neccessary
and brushed out to remove excess hair and knots or tangles. Then of to the bath for a warm shower and massage using a specialised
coat care shampoo suitable for your pets coat type, owners may also bring there own veterinary or specialised shampoo if they
wish, conditioner and creme rinse may be applied if neccessary. Pets anal glands will be checked and emptied if neccessary.
Once shampooed your pet will then be force dried to remove excess hair, water and dead coat and
then be placed in the heated cabinet to lie and relax whilst drying & then fluff dried and brushed out, your pet
will then be styled to your requirements. Then we will remove excess hair and clean your pets ears and check and clip there
nails.
Then a final check over and a squirt of aftershave or perfume for that finishing touch!!!
HOW MUCH WILL IT COST?
PRICES- are based on grooming coats in good condition, regularly groomed and co-operative pets.
Without seeing dogs only a rough quote can be given, if you bring your pet along for a consultation we can show you styles
of how pets may be groomed and also give you a firm quote and length of time it will take to groom your pet. All prices quoted
include full grooming bathing,grooming clipping,ear,nail & gland care and special breed requirments depending on coat
type. Dematting, shaving or handstripping and handling of difficult dogs will require extra time and result in an additional
charge.
Should you experience difficulty in grooming your pet we offer pet owner groomer care lessons
see our training classes or ask us to arrange a plan for regular in between full grooming services.
A WORD ON OUR APPOINTMENT/BOOKING.......
WE REQUIRE ALL NEW CUSTOMERS PAY A DEPOSIT PER PET WHEN YOU BOOK YOUR
APPOINTMENT.Your pets groomer, grooming table etc will be booked exclusively for you. Due to an increasing amount of no shows
& hoax calls we require new customers pay a £10 deposit per pet on booking to reserve your appointment.
We respectfully ask that you give at least 24hrs notice of cancellation of appointments, if you
are unavoidably find that you cannot attend.Customers failing to give this notice will lose there deposit/ be charged 50%
of the standard grooming fee before a further appointment can be rebooked.
We kindly ask customers to ARRIVE ON TIME for there appointments or telephone us
to let us know you are running late and we will do our best to accomodate you. Customers who arrive more than 15 mins late
may lose there appointment.
ALL PETS ARE FULLY ENSURED WHILST IN OUR CARE AND ALL GROOMING IS SUPERVISED PERSONALLY BY NICHOLA
SMITH AWARD WINNING QUALIFIED GROOMER & TUTOR.
FREQUENTLY ASKED QUESTIONS??
DO YOU MUZZLE DOGS?
As a rule no, although if a pet dislikes for example having its feet trimmed or nails clipped
and is liable to bite we may use a soft nylon muzzle for a short period of time till this part of the grooming the pet dislikes
is done.
We do not reccommend muzzling dogs for a complete grooming session as pets can become stressed,
and may suffer from heat stress whilst drying etc as pets need to be able to pant whilst grooming. If a pet is liable to bite
continually then we would normally reccommend grooming at a vet clinic under a mild sedative to prevent the pet becoming stressed
or injuring itself.
DO YOU SEDATE DOGS?
It is our policy not to accept sedated dogs these dogs need to be groomed at a veterinary clinic
with a vet on site incase of any reaction or problems. We normally reccommend locally Jubilee Vet Clinic in Nards were the
resident groomer Aaron Brown works with the vets on site specialising in this grooming service.
DO YOU GROOM CATS???
We do not groom cats although we would reccommend in this area JVC Vet clinic in Nards.
PET COLLECTION & DELIVERY LOCALLY BY ARRANGEMENT.
MICROCHIPPING IDENTIFICATION
We offer microchipping the permanent identification for your pet.
This only takes about 5mins and is a painless procedure giing you peace of mind if your pet is
lost or stolen and there collar is lost they still have a means of identification.
Most dog homes, police stations etc have scanning facilitied for micchipped pets
therefore if your pet is lost they can scan the pet and contact petlog national database to recieve owners details to reunite
you with your pet.
COST £15 PER DOG
LEARNING TO GROOM YOUR OWN PET
please contact us to discuss your needs and we may be able to tailor a course t suit your
needs.